Last Updated: July 02, 2026
This Privacy Policy applies to the websitehiyigohomes.com, operated by Crimson Temptation (hereinafter referred to as “we”, “us”, “our”). This policy explains how we collect, store, use, disclose and protect your personal data, and complies with the EU GDPR, UK GDPR, California CCPA/CPRA and global data protection laws.
1. Age Verification & Adult Restriction
This website sells sensual intimate lingerie and adult-oriented products. Access, browsing, registration and placing orders are strictly limited to users aged 18 and above.
By entering this website, you confirm that you have reached the legal adult age in your resident country. We do not knowingly collect personal information from minors under 18 years old. If you are under 18, please leave this site immediately.
2. Contact Information
Data Controller: Crimson Temptation
Official Contact Email: [email protected]
Business Type: Global intimate apparel & lingerie cross-border e-commerce
3. Personal Data We Collect
3.1 Data you voluntarily submit
- Checkout information: full name, billing address, shipping address, phone number, email address
- Account information: username, login email, encrypted account password
- Customer service data: email content, consultation messages, order feedback
- Subscription data: your email address (collected only with your explicit consent)
3.2 Automatically collected technical data
We automatically record visitor IP address, browser type, device information, access time, browsing pages, website operation logs, cookie and tracking data when you visit our website.
3.3 Payment Related Data
We do not store your credit card, debit card or complete payment credentials. All payment transactions are processed securely by third-party authorized payment providers, including PayPal and Stripe.
4. Purpose of Using Your Data
We process your personal data only for legal and legitimate purposes as below:
- Complete order processing, product production, international logistics delivery and after-sales service
- Send order confirmation, shipping notification, refund and transaction reminder emails
- Reply customer consultation, handle after-sales disputes and customer support
- Prevent network fraud, protect website and transaction security
- Optimize website display, product design and user shopping experience
- Deliver marketing and promotional emails only if you check the consent box actively
- Comply with local tax, customs and global data protection regulations
5. Third-Party Data Sharing
We will never sell, rent or leak your personal information to irrelevant commercial parties. We only share necessary data with compliant service providers as follows:
- Payment Service Provider: PayPal, Stripe (for payment clearing)
- Email Service Provider: Alibaba Enterprise Mail (send transaction and service emails)
- Logistics Provider: International shipping carriers (only share receiver name and shipping address for delivery)
- Website Operation Service: Cloudflare, Vultr (server hosting, CDN acceleration)
- Advertising & Analytics: Google Analytics, Meta Pixel, TikTok Pixel (traffic statistics and advertising attribution)
6. Cookie Policy
Our website uses cookies and similar tracking technologies to stabilize shopping cart data, retain login status, count website traffic and optimize advertising effects.
Necessary cookies are required for normal website operation; You can disable non-essential cookies manually via your browser settings. Disabling cookies may cause abnormal checkout and login functions.
7. Data Storage & Retention Period
- Order & transaction data: reserved for 7 years to comply with tax and cross-border compliance requirements
- Customer consultation records: reserved for 2 years after closing cases
- Marketing subscription emails: reserved until users cancel subscription
- Browsing logs: automatically anonymized and cleared within 24 months
We adopt HTTPS full encryption, server isolation and access verification to protect your personal data from leakage, tampering and illegal access.
8. User Legal Rights
According to GDPR, CCPA and related laws, you have the following data rights. You can send requests to [email protected] free of charge:
- Right to access: Obtain our stored personal data related to you
- Right to rectification: Correct wrong shipping, billing and personal information
- Right to erasure (Right to be Forgotten): Apply to delete your account and personal data
- Right to opt-out: Refuse advertising tracking and promotional emails
- Right to data portability: Export your transaction and personal data
- California residents: Right to opt out of personal data sharing for commercial advertising
We will reply to all valid requests within 30 working days.
9. Do Not Sell My Personal Information
We do not sell your sensitive personal information. If you are a California resident and want to prohibit data sharing for commercial purposes, please contact us via our official email.
10. External Website Links
Our website may contain third-party platform links (TikTok, Instagram, payment portal). We are not responsible for the privacy rules and content of external websites. Please check their privacy policy separately when jumping to third-party pages.
11. Policy Update
We have the right to update this Privacy Policy according to business adjustment and legal requirements. Once revised, the updated policy will be published on this page directly. Continued browsing and shopping on our website means you accept the latest privacy policy.
12. Complaint Channel
If you have privacy disputes or complaints, please contact us first via [email protected]. You also have the right to submit complaints to local data protection supervision authorities.
